Neither of these is new and neither is a secret. They are here because they get explained in the chair four or five times a week, and it seemed easier to put them somewhere you can read on the bench.
Nearly every disappointing haircut is a description problem rather than a barbering one. Four sentences that remove the guesswork, and the three phrases that create it.
Cartridge razors cut the hair below the skin line and a single blade cuts it at the surface. That one difference explains ingrown hairs, razor burn and why a barber shave lasts longer.
Nothing goes up here because it is a Tuesday and there is nothing to subscribe to. These two exist because they are the conversations that happen most, and the rest of what people ask has a page of its own.
The wait covers the queue and when to come. Shop policies covers the six things. Between cuts covers keeping it sharp, including the neck clean-up that nobody charges for and almost nobody uses.
If you have a question none of those answers, ask it in the chair. It is a twenty-minute haircut and the talk is free.
Somebody in here will have an opinion, and about half the time it will be the man next to you rather than the barber.
Example interactive prototype. Not a real business. Names, photographs, reviews and figures on this page are illustrative. Identifying details on real client work are changed to protect their privacy. This is what Yeti can build for a barbershop in seven days.