Terms of service.
Plain language. Real protection. Both sides covered.
01 · What I do
Yeti Design Co. ("Yeti," "I," "me," "my") is a one-person studio operated by Kyle Archuleta from Crested Butte, Colorado. I build custom websites — only — for beauty and wellness businesses: hair salons, barbershops, day spas, med spas, lash & brow studios, nail studios, and tattoo studios.
When you hire me, you're getting a complete five-page website for a flat $299 launch fee, with an optional $50/month care plan after launch. By paying me and starting the project, you agree to these terms. If you have questions before you start — ask first.
02 · Pricing
The $299 one-time launch fee includes:
- A custom-designed website built specifically for your business and niche
- Up to five pages — typically Home, Services, About, Gallery/Work, and Contact
- Mobile-responsive design that works on every device
- Working contact form so clients can reach you
- SEO basics: clean structure, meta tags, Core Web Vitals optimization
- Booking platform integration (Square, Vagaro, Mindbody, GlossGenius, Boulevard, Acuity, Calendly)
- Hosting on Netlify, fully configured
- One round of revisions before launch
- Thirty days of post-launch support (bug fixes and broken links)
The optional $50/month care plan includes:
- Hosting and SSL on a managed CDN
- Unlimited small edits — hours, services, photos, copy, holiday banners
- Quarterly SEO and performance review
- Email or text support, 24-hour response time
- Cancel any month, keep your domain and source files
The monthly is optional. If you skip it, your site stays online — I just can't make changes for you after the thirty-day post-launch support window expires. Most owners keep the monthly because beauty businesses change constantly (services, hours, holidays, photos).
Work outside the standard scope — extra pages, custom features, integrations beyond the included list — is billed at $75 per hour. I'll always quote you before starting anything extra.
03 · Your role
To build your site, I need you to provide content within five business days of payment:
- Website copy — text for each page, your story, services, descriptions
- Photos — high-resolution preferred, but phone photos work fine
- Your logo if you have one (I can refer designers if not)
- Brand colors or visual references
- Booking platform login or API details
- Contact information and social media handles
The seven-day build clock only starts once I have all your content. If content is missing, I pause the project. You'll get a reminder at day three. If we still don't have it by day five, I'll follow up.
Thirty-day rule: If content isn't provided within thirty calendar days of payment, I close the project and no refund is issued. I block time for your project — I can't hold spots open indefinitely.
You're responsible for confirming all content you provide (photos, text, logos) is yours to use or properly licensed. I trust you on this.
04 · Payment
Full payment of $299 is required before any design work begins. No exceptions. I don't touch your project until payment clears.
Once payment is received, I begin work immediately or within one business day. At that point the launch fee is non-refundable — see Section 08 for details.
The optional $50/month care plan begins billing on the day your site goes live, not before. You can cancel any month with no notice required.
05 · Timeline
Seven business days from when I have all your content, your site will be built and live. That's the promise.
This assumes you've provided complete content, your revision request fits inside the included round, and you stick to the standard scope. If design work takes longer than thirty calendar days from when I receive your complete content (due to something on my end), you're eligible for a full refund.
I'm not responsible for delays caused by late content, unclear feedback, or requests that go significantly beyond the original scope.
06 · Revisions
One round of revisions is included. Once I show you the completed design, you can ask me to change colors, text, images, layout, or any element before launch.
Additional revision rounds are billed at $75 per hour. I'll estimate before starting.
Once you have the $50/month care plan active, ongoing edits are unlimited — that's what the monthly buys you.
07 · Ownership
You own your website. When you pay me, all the code, design, structure, and copy I created transfers to you. You can move it, change it, hand it to another developer. It's yours.
Your content stays yours. Photos, text, brand materials you provide remain your property. I won't reuse them elsewhere without asking.
Portfolio use: I may show your completed site as a portfolio example or case study on my website and social media. Tell me before launch if you'd rather not — I'll respect that.
08 · Refunds
- The launch fee is non-refundable once design work begins. Work starts immediately after payment clears.
- No refunds after delivery. Once you've reviewed and approved your site (or it's automatically approved after five business days post-delivery), the project is complete.
- Change of mind: If you pay and decide not to proceed before I start, no refund. I reserve your time slot the moment payment clears.
- The one exception: If I fail to deliver a completed website within thirty calendar days of receiving all your content (due to my failure, not yours), you get a full $299 refund.
- Monthly care plan: Cancel any month with no notice. The current month is non-prorated; future months stop billing.
09 · No guarantees
I build quality websites, but I can't promise specific business results. I cannot guarantee:
- Search engine rankings or organic traffic
- Increased bookings, walk-ins, or specific revenue
- Uptime of third-party services (Netlify, Google, booking platforms)
- Compatibility with every browser, device, or future OS update
What I do guarantee: a professional, working website delivered on time, built well, that loads fast on a phone.
10 · Support
Thirty days after launch: if something breaks, contact forms stop working, images don't load, or the mobile layout glitches — email me and I'll fix it at no charge.
After thirty days, without the monthly care plan: ongoing support is billed at $75 per hour.
With the monthly care plan ($50/month): all small edits and content updates are included. Larger work (new pages, custom features) is still billed hourly but discounted at $60 per hour for active care-plan members.
11 · Contact & disputes
Questions about these terms? Email kyle@yetidesignco.com or use the contact form.
If a dispute arises, I'll work it out with you directly first. If that doesn't work, any legal action follows Colorado law and is handled in Colorado courts.
I reserve the right to update these terms. If I make material changes, I'll let you know. Your existing project won't be affected by future updates.
Read it, agreed it,
now let's build.
$299 to launch. $50/month if you want me on call after. Live in seven days.