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Two hours · eyes closed

Two hours, eyes closed.

That is the part nobody tells you. It is not uncomfortable and most people fall asleep, but it is two hours of lying still, so come having eaten and having been to the bathroom.

Plume / Your first set

The appointment, in four parts.

i · 15 min

The map

Your artist looks at your natural lash line in daylight, not ring light: density, curl, length, and whether the two eyes match (they usually do not). Then you agree a set and a length, and she draws the map.

ii · 10 min

The prep

A cleanse, gel pads under the lower lashes, and tape. This is where the eyes close for the rest of the appointment.

iii · 90 min

The work

Isolate one natural lash, place one extension, hold two seconds, repeat. Roughly a hundred and twenty times per eye for a classic set.

iv · 5 min

The reveal

A brush, a mirror, and a genuine question about whether you like it. Anything you want changed gets changed now, not at the fill.

Turn up With clean lashes
No eye makeup
No waterproof mascara
for 48 hours before
Contacts out or
bring a case

Having eaten

Come with a clean face

Or at least clean eyes. Mascara has to come off before anything else happens, and waterproof mascara leaves a film that takes ten minutes and irritates the lash line. Ten minutes of a two-hour appointment is a real cost.

Take contacts out, or bring a case. Two hours with eyes taped shut over contacts is uncomfortable in a way you will not notice until minute forty.

What the fifteen minutes are for

Bring the photograph. It is genuinely useful even when the set in it is not the one you will get, because it tells your artist the shape you are after. What it will not do is settle the length, and this is where most disappointment comes from: the length in the photo is usually a third longer than your own lashes will carry.

Say if you have had a set before and it went badly, say if your eyes water, and say if you have had a reaction to adhesive anywhere. All three change what happens next.

Afterwards

Twenty-four hours with no water on them, then normal life. Full aftercare is on its own page and it is shorter than you expect: cleanse them, do not sleep face-down, and keep oil away. Everything else people worry about does not matter.

The practical answers.

Does getting lash extensions hurt?

No. If anything is stinging or watering, say so immediately: it usually means a gel pad has shifted or a lash is taped against the eye, and both are fixed in ten seconds. It is not something to endure politely.

Can I go to work after getting lash extensions?

Yes. There is no redness and nothing to recover from. Avoid steam and water for the first day.

What happens if I am late to a lash appointment?

We take what is left of the two hours rather than running into the next client, and the price does not change. Twenty minutes late usually means rebooking, because you cannot do a full set in ninety minutes and it is not fair to pretend otherwise.

What should I do before a lash appointment?

Come with clean lashes and no eye makeup, skip waterproof mascara for forty-eight hours, take contacts out or bring a case, and eat beforehand.

Do I tip?

Welcome, never expected. Artists here are on salary rather than commission, which is exactly why nothing is sold to you in the chair.

What if I hate them?

Say so before you leave. They come off the same day at no charge, and nobody will suggest you live with them for a week to see.

Two hours, held for you.

Full sets book about a week out. Say it is your first and we will leave the extra fifteen minutes in.

Yeti·Design Co.

Example interactive prototype. Not a real business. Names, photographs, reviews and figures on this page are illustrative. Identifying details on real client work are changed to protect their privacy. This is what Yeti can build for a lash and brow studio in seven days.

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